Frequently Asked Questions

FAQ’s.

If you need additional information, please contact us.

 

• HOW CAN I MEET WITH A MENTOR?

Complete the required information on the Contact page and a ReMend Associate will respond within 48 hours.


• HOW CAN I BECOME A MENTOR?

We would love to hear from you! ReMend Mentors are required to complete a background check and a mentor training course. Click on the Contact page and let us know your level of interest.


• WHERE IS REMEND LOCATED AND IS THERE A COST?

There is no cost for ReMend services. ReMend offices are located in the Sharp Kidney & Pancreas Transplant office in Kearny Mesa. Mentors meet patients in an agreed upon public place like a coffee shop or if its more convenient, contact them by phone.


• DO REMEND MENTORS SPEAK OTHER LANGUAGES?

Yes! ReMend Mentors who speak Spanish and Tagalog are available.


• WHAT SERVICES DOES REMEND OFFER?

ReMend gives patients the opportunity to speak with someone who has been in their same situation. We match a ReMend mentor to the patient once a registration or referral form from the patient’s Social Worker has been completed.

A ReMend Intake Specialist will then reach out to learn more about the patient and their situation. Once matched, a ReMend mentor will contact the patient by phone or coordinate a time and location to meet at an agreed upon location.


• DOES REMEND OFFER ANY ADDITIONAL SERVICES?

If you have questions about financing your dialysis and/or kidney transplant via Medicare or private insurance, we have a Certified Transplant Financial Coordinator to answer your questions.


• WHY DONATE TO REMEND?

With your donation, ReMend is able to continue being a resource to dialysis patients, their families, and the San Diego community.  All funds received go directly to supporting ReMend’s overhead and administrative expenses that support an nearly 300 patients per year with no-cost, one-on-one mentoring to anyone facing kidney disease, beginning or continuing dialysis, and for people awaiting kidney transplant. 

How can you help? 

 

From all of us at ReMend, thank you for helping us support our community!